From Va. Legal Aid
Landlords are responsible, under Virginia law...Keep in good safe and working order all electrical, plumbing, sanitary, heating ventilating, air conditioning, and other facilities and appliances that the landlord supplies or must supply.
According to the Virginia Department of Health, the landlord has 10-15 days to perform maintenance unless it is an emergency:
- No heat in winter, or no water, your landlord must fix it immediately. This means within hours, or at most a day or two.
- For other repairs, you should give a reasonable time, such as 10-15 days, to make the repairs needed.
From the Attorney General of Virginia:
You may file a complaint form online or download one of their complaint forms. For further assistance, call the Consumer Protection Hotline at 1-800-552-9963 in Virginia, or 804-786-2042 if outside the Richmond or Virginia Areas.
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